Business communication:
Business communications is a term for a wide variety of activities including but not limited
to: strategic communications planning, media relations, public relations (which can include
social media, broadcast and written communications, and more), brand management,
reputation management, speech-writing, customer-client relations, and internal/employee
communications.
Companies with limited resources may only choose to engage in a few of these activities
while larger organizations may employ a full spectrum of communications. Since it is
difficult to develop such a broad range of skills, communications professionals often
specialize in one or two of these areas but usually have at least a working knowledge of most
of them. By far, the most important qualifications communications professionals can possess
are excellent writing ability, good 'people' skills, and the capacity to think critically and
strategically.
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